Not resolved
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
0 comments

Just had a miserable move with Pack and Load services.We have been through 6 moves and this one was the worst ever.

Staring off, the guys were 6 hours late and then they sent 2 people for a 5K square foot house. I ended up helping them to get them out of the house. We were 2 days late getting our because of they were very late both days. We just unloaded in our new house and half our furniture is destroyed.

Crushed lamps, bent bicycle wheels, deeply scratched furniture, broken pictures. The list goes on and on... We called and complained and they told us that "stuff" happens in big moves! We also told them that we missed a family Christmas party because they were so late in picking and loading and we have to help them.

The last at Pack and Load told us "You should not be planning to go to a Christmas party when you are scheduled to move...." Really??

Please don't make the same mistake that we made!!!Avoid!!!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of pack and load services packing service and associated monetary loss in the amount of $10000. Pack And Load Services needs to issue a full refund according to poster's claims.

Other people also mentioned pack and load services packing service in their reviews. You may find this information helpful for further shopping at Pack And Load Services.

Had an Experience with Pack And Load Services?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like